Good news! The first hotel workers' contract negotiation process went smoothly as Hilton Hawaiian reached a tentative agreement with Unite Here Local 5. The new contract still needs to be ratified, so we're not out of the woods yet, but this is a good sign. … [Read more...] about Hilton Hawaiian Reached a Tentative Agreement
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Disappointing Breakfast at the Grand Wailea
Many were unhappy with Hilton's decision to convert the elite complimentary breakfast benefit to a dining credit. I'm not one of them. Especially after our disappointing breakfast at the Grand Wailea. The credit is much better spent at dinner! … [Read more...] about Disappointing Breakfast at the Grand Wailea
Hilton Doesn’t Offer 24/7 Phone Support
Here's a shocking tidbit of info I just learned - Hilton doesn't offer 24/7 phone support - not even for Diamond Members. As a result, you can't call in new reservations or modify existing ones any time of day. And that's a problem when you have to call to use your Free Weekend Stay Certificate. … [Read more...] about Hilton Doesn’t Offer 24/7 Phone Support
The Grand Wailea – A Waldorf Astoria Resort
My family would occasionally stay at the Grand Wailea for quick weekend getaways in my younger years. I loved the place, thanks to the amazing pools! Knowing that Mrs. Island Miler had never been, however, I made it my goal last year to get her there. And it was (mostly) great! … [Read more...] about The Grand Wailea – A Waldorf Astoria Resort
Hilton Increases Award Prices with No Warning
2022 has been a rough year for hotel awards. First, we have Marriott's previously announced award chart disbandment. Then, Hyatt added an additional category to its chart. Now, Hilton increases award prices with no warning. Luckily, the increase appears to be limited - at least for now. … [Read more...] about Hilton Increases Award Prices with No Warning
Hilton Prohibits Upgrades at Most Properties
Hiltons Honors has long been a second-rate loyalty program, at least to me. Yet, yet, Hiltons has managed to make the program even worse! How you ask? Well, I recently learned that Hilton prohibits upgrades at most properties. … [Read more...] about Hilton Prohibits Upgrades at Most Properties
Hilton Adjusts Food and Beverage Credits
Hilton discontinued its free breakfast benefit for Gold and Diamond elite members earlier this year. In its place, they implemented a new credit system. Well, now Hilton adjusts its food and beverage credits with new amounts and has extended the "trial period." … [Read more...] about Hilton Adjusts Food and Beverage Credits
Review: Famous Foods Street Eats at Resort World LV
After our sugar-fueled morning at Ethel M's, we needed actual sustenance. So, we decided to head back to the Strip to check out one of the newest dining options in Vegas - Famous Foods Street Eats at Resort World LV. Though, my primary goal for our visit was just to check out Kuru Kuru Pa by the Aoki Brothers. 😉 … [Read more...] about Review: Famous Foods Street Eats at Resort World LV
Hilton Hawaiian Village Plans to Add Another Tower
The largest hotel in Hawaii may be getting bigger as the Hilton Hawaiian Village plans to add another tower to its sprawling campus. Unlike recent additions, however, the new tower will house hotel rooms rather than additional timeshare units. … [Read more...] about Hilton Hawaiian Village Plans to Add Another Tower
Hilton Confirmed Upgrades Begin Today!
Last month, Hilton announced new benefits for Honors. One of the most exciting among them is their new upgrade system. Well, that system is finally here as Hilton confirmed upgrades begin today! … [Read more...] about Hilton Confirmed Upgrades Begin Today!