If you live in Hawai'i and have visited other places or have visited before, you probably know that our airports are not great. However, in JD Powers' most recent assessment, HNL improved its passenger satisfaction rankings, but not by much. … [Read more...] about HNL Improved Its Passenger Satisfaction Ranking
Honolulu International Airport
Expect Long TSA Waits at HNL
The Hawaii Department of Transportation is warning travelers departing from Daniel K. Inouye International Airport to expect long TSA waits at HNL. Construction in Terminal 2 has shuttered half of the security lanes available in that area, though no estimate is available for their reopening. … [Read more...] about Expect Long TSA Waits at HNL
Honolulu is the Second Worst Large US Airport
In the JD Powers 2022 North American Airport Satisfaction Study, Honolulu is the second worst large US airport. I can't say I'm surprised. I loathe my hometown airport, though there are worse. … [Read more...] about Honolulu is the Second Worst Large US Airport
The New Honolulu Airport Mauka Concourse
Before I get to the trip itself, I want to talk about the new Honolulu Airport Mauka Concourse. After all, this new concourse is the first new major addition at Honolulu's Daniel K. Inouye International Airport in decades! And, as luck would have it, our flight was departing out of this new terminal. … [Read more...] about The New Honolulu Airport Mauka Concourse
Honolulu Airport Mauka Concourse Opens Today
For what seems like forever now, modernization work has been a constant site at Hawaii's airports. However, one of the largest of these projects is now complete - and ahead of schedule at that! And thanks to this, the Honolulu Airport Mauka Concourse opens today! … [Read more...] about Honolulu Airport Mauka Concourse Opens Today
Honolulu Airport Concession Workers Are on Strike
The Honolulu Airport concession workers are on strike, shutting down virtually all food and beverage vendors at the airport during one of the busiest travel times of the year. … [Read more...] about Honolulu Airport Concession Workers Are on Strike
Hawaii Airports Receive Low Satisfaction Scores
In what should be a surprise to no one that lives here, Hawaii airports receive low satisfaction scores in JD Powers 2019 rankings. But, as is the case with these things, take the rankings with a grain of salt. … [Read more...] about Hawaii Airports Receive Low Satisfaction Scores
Chaos at the Daniel K Inouye International Airport
Yesterday, a relatively minor incident at the security checkpoint coupled with misinformation created chaos at the Daniel K Inouye International Airport. How bad were things? The terminal closed for nearly four hours. … [Read more...] about Chaos at the Daniel K Inouye International Airport
Hawaiian Airlines Shuffles Check-In Lobbies at HNL
Today, Hawaiian Airlines operates primarily out of what's known as Terminal 1 at the Daniel K. Inouye International Airport. But that's changing on Wednesday (12/19) when Hawaiian Airlines shuffles check-in lobbies at HNL. … [Read more...] about Hawaiian Airlines Shuffles Check-In Lobbies at HNL
Terminal Changes are Coming to HNL
Terminal changes are coming to HNL in June. So here's what you need to know. … [Read more...] about Terminal Changes are Coming to HNL