Here's a shocking tidbit of info I just learned - Hilton doesn't offer 24/7 phone support - not even for Diamond Members. As a result, you can't call in new reservations or modify existing ones any time of day. And that's a problem when you have to call to use your Free Weekend Stay Certificate. … [Read more...] about Hilton Doesn’t Offer 24/7 Phone Support
Hotels
Review: Los Angeles Airport Marriott
Given that we were flying out of LAX, I wanted to stay a night closer to the airport. No way were we driving up from Costa Mesa the day of! And for this stay, I chose the Los Angeles Airport Marriott. … [Read more...] about Review: Los Angeles Airport Marriott
The Grand Wailea – A Waldorf Astoria Resort
My family would occasionally stay at the Grand Wailea for quick weekend getaways in my younger years. I loved the place, thanks to the amazing pools! Knowing that Mrs. Island Miler had never been, however, I made it my goal last year to get her there. And it was (mostly) great! … [Read more...] about The Grand Wailea – A Waldorf Astoria Resort
I Used the New Marriott Award Top Off
One of my biggest frustrations with Marriott Bonvoy has been their crap, free night certificates. However, the only positive change to come this year is the ability to add points to these certificates. And not long after the feature went live, I used the new Marriott Award Top Off feature with great success! … [Read more...] about I Used the New Marriott Award Top Off
Hawaii Hotel Rates are SOARING
A Hawaii vacation has never been inexpensive - even for those who call the islands home. But, lately? Hawaii hotel rates are SOARING. You'd know this if you looked recently. For those of you who haven't, though, here's how bad things have gotten. … [Read more...] about Hawaii Hotel Rates are SOARING
Earn up to 9x Marriott Points with Chase
With the great Bonvoy devaluation now in effect, Chase is sending our targeted bonus offers for its cards. With the current offer, you can earn up to 9x Marriott points with Chase on select merchant categories. … [Read more...] about Earn up to 9x Marriott Points with Chase
Caesars Downgraded My Status
Yesterday, I read a report from Miles to Memories about Caesars' change in program terms regarding status matches. Literally minutes after that, I got an email stating that Caesars downgraded my status, citing an error on their behalf. … [Read more...] about Caesars Downgraded My Status
Hilton Increases Award Prices with No Warning
2022 has been a rough year for hotel awards. First, we have Marriott's previously announced award chart disbandment. Then, Hyatt added an additional category to its chart. Now, Hilton increases award prices with no warning. Luckily, the increase appears to be limited - at least for now. … [Read more...] about Hilton Increases Award Prices with No Warning
Review: Westin Maui Resort and Spa
As I mentioned in a previous post, we split our time on Maui between Kaanapali and Wailea to sample a Marriott and a Hilton. The first of these hotels ended up being the Westin Maui Resort & Spa in Kaanapali. … [Read more...] about Review: Westin Maui Resort and Spa
Avenue of the Arts Costa Mesa, a Tribute Portfolio Hotel
After our interesting flight and securing our car, all I wanted to do was get something to eat and get to bed. However, that meant driving 45-ish minutes on the 405 down to Avenue of the Arts Costa Mesa, a Tribute Portfolio Hotel. … [Read more...] about Avenue of the Arts Costa Mesa, a Tribute Portfolio Hotel