I’m asking for a friend of course... Longtime readers of Jeffsetter know that I am a Platinum Medallion with Delta and based out of Minneapolis. You also probably know that with every change Delta brings to the table a piece of me dies. This change has me wanting to move away from my home state just to get out of the chokehold I find Delta has me in. The most recent … [Read more...] about Is it Rational to Move Across Country to Avoid Delta?
Yesterday evening I blogged about Hyatt’s Devaluation of 2013 and shared my thoughts on the change. Long story short is that no devaluations are good, but this one wasn’t as bad as others. Late last night I received a relatively proactive email from Hyatt announcing the devaluation, and I consider it to be a clinic on how to properly relay bad news to your customers. Here is … [Read more...] about Hyatt Demonstrates the Proper Way to Announce a Devaluation
Last night Hyatt announced that they would be devaluing their award chart by increasing the number of points needed for certain awards and adding a new level of redemption (Level 7) which increases the number of points needed for an award night at 6 Park Hyatt Hotels by 8,000 points (36% increase). In addition, Hyatt is changing their valuable suite upgrades to be 6,000 points … [Read more...] about Hyatt Gold Passport Devaluation 2013: The Losers and a Winner?
Delta made another unpopular change to their Skymiles earlier this week and slapped the Skyteam alliance in the face during the process. There are also unfounded rumors that they called Skyteam fat, but I have yet to hear this from a credible source. I don't need to go into too much depth on what happened, because many bloggers that I read have already covered it in great … [Read more...] about Delta Ruins Everything Again… And Why I Don’t Really Care for Now
Several days after I declared my departure from the Hilton Honors program, I received an email from Hilton. They obviously must have read my break up post and wanted to make it up to me by setting the record straight about their proposed changes, right? Obviously, the important message they wanted to send was that the 2013 Hilton Honors Devaluation was just an April fools … [Read more...] about A More Realistic Message from Hilton Honors
Hilton Honors Devaluation Announced Today Hilton announced a major devaluation to their Hilton Honors program for redeeming points to purchase rooms at high end hotels. I am not very happy with this change. (thanks for the heads up TPG and Lucky) Traditionally, Hilton honors points have been very easy to earn - the easiest to earn among all hotel programs. As a result … [Read more...] about Goodbye Hilton Honors Program