Last week, Hilton treated Mrs. Jeffsetter and me to a concert experience in San Jose. They offered tickets to see Maroon 5 at the SAP Center and a car service to get us there from San Francisco. We accepted. While Maroon 5 is not a band I would pay to see on my own, I knew a few songs and figured the concert would be fun. Our tickets were pretty close to the … [Read more...] about My Hilton and Live Nation Concert Experience
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Hyatt Demonstrates the Proper Way to Announce a Devaluation
Yesterday evening I blogged about Hyatt’s Devaluation of 2013 and shared my thoughts on the change. Long story short is that no devaluations are good, but this one wasn’t as bad as others. Late last night I received a relatively proactive email from Hyatt announcing the devaluation, and I consider it to be a clinic on how to properly relay bad news to your customers. Here is … [Read more...] about Hyatt Demonstrates the Proper Way to Announce a Devaluation
Welcome to Random Hotel Review Month!
When traveling for business or on vacation, I often take photos of the hotels I visit with every intention of posting a review on the hotel in the future. Then I get busy with other matters and the review sits untouched and photos are ignored. The result is a backlog of hotel reviews that I have been meaning to write, many of which no longer follow any sort of chronology, … [Read more...] about Welcome to Random Hotel Review Month!
[Video] Snorkeling in Moorea at the Hilton Moorea Lagoon Resort and Spa
While it took me longer than expected to start pulling together and editing the videos I shot during our trip to the Cook Islands and French Polynesia in June, I am now starting to produce and edit the videos taken during that time and will be releasing them over the next several weeks. Each video ranges from 1 to 5 minutes long and covers a variety of topics from my … [Read more...] about [Video] Snorkeling in Moorea at the Hilton Moorea Lagoon Resort and Spa
Hotel Review: Hilton Munich City
Mauritius, Munich, Oktoberfest, Berchtesgaden and Paris: Hotel Review - Hilton Munich City Trip Summary: Back in January of 2012 I decided to put my frequent flyer mileage knowledge, skills and learnings to the test and book the honeymoon of our dreams for my wife and me. While it took several months for the plans to fully materialize, the result was an amazing, while not … [Read more...] about Hotel Review: Hilton Munich City
Targeted Hilton Offer – Rooms as Low as $87 through October 17th
Hilton Hotel Sale through October 17th, 2012 for UK, Europe, Middle East and Africa Hilton Honors members can take advantage of a current 3 day sale promotion for rooms as cheap as $87 a night. It appears that the deal is only valid on weekends through the end of the year, with many hotels available in the UK, Europe, the Middle East and Africa. Take advantage of this … [Read more...] about Targeted Hilton Offer – Rooms as Low as $87 through October 17th
Hilton Unveils Beautiful New Website, Now the Best Hotel Chain Website
Over the past few days, Hilton has updated their website and it is a major improvement over their previous site. As a frequent Hilton traveler, I had become accustomed to their old site, which was certainly adequate, but had a fairly dated look and feel. They had an above average website, but nothing spectacular. The new Hilton website is the best hotel website that I … [Read more...] about Hilton Unveils Beautiful New Website, Now the Best Hotel Chain Website